News Information on Coronavirus

Dear patients,

Your safety is of the highest priority. All existing precautionary measures in relation to coronavirus will continue to be strictly observed.

Will my scheduled operation/treatment/consultation appointment take place as planned?

Your operation/treatment/consultation will take place as planned. Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands, cough and sneeze into a tissue or into your elbow). 

In addition, on the instructions of the Cantonal Department of Health, masks must be worn throughout the clinic premises. You will receive a surgical face mask when you enter the clinic. Please only wear the surgical face masks provided by us on the clinic premises and refrain from wearing personal masks.

Please only come to the agreed appointment if you feel healthy and free of symptoms. The best way to check your state of health with regard to coronavirus is with the Coronavirus Check of the Federal Office of Public Health (FOPH). This check will also give you information on how to proceed and whether you should be tested for Covid-19.

Advice for patients from abroad

Due to the current situation, Schulthess Klinik is only treating patients from abroad if it is an emergency. Depending on the country/region, it is compulsory to observe the quarantine obligation for people entering the country.

Can I make a new consultation appointment?

New consultations can be booked by filling in the online form or by calling the relevant departments directly.

Will my outpatient physiotherapy session in the clinic take place?

Physiotherapy treatments take place in the clinic.

What should I do if I experience flu-like symptoms before an intervention, or if someone I’ve had contact with experiences such symptoms?

If this is the case, please call your GP or the emergency physician hotline (0800 33 66 55). The result of the consultation will determine whether your intervention can go ahead as planned or if it needs to be postponed. If your intervention needs to be postponed, you or your GP should contact our appointment scheduling team immediately.
Call +41 44 385 75 16 or +41 44 385 75 26 or e-mail patientendisposition@kws.ch. 

The Coronavirus Check of the Federal Office of Public Health (FOPH) will also give you information on how to proceed and whether you should be tested for Covid-19.

Can I visit relatives/friends?

Our clinic is adjusting its visiting hours as follows:

Monday to Friday: 10 am to 9 pm, Saturday, Sunday and public holidays: 2 pm to 6 pm

In shared rooms, no more than 1 visitor per patient is allowed, in single rooms no more than 2 visitors per patient. The duration of visits must be limited to a maximum of 1 hour. 

Visits to the Intermediate Care (IMC) and the outpatient treatment centre (BZ) are unfortunately not permitted. 

Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands, cough and sneeze into a tissue or into your elbow). In addition, on the instructions of the Cantonal Department of Health, masks must be worn throughout the clinic premises. You will receive a surgical face mask when you enter the clinic. Please only wear the surgical face masks provided by us on the clinic premises and refrain from wearing personal masks.

What measures are being taken at Schulthess Klinik?

Schulthess Klinik is well prepared to deal with the situation. Our actions are based on the recommendations issued by the Federal Office of Public Health (FOPH). The current recommendations on appropriate behaviour are being displayed in the clinic in a very visible manner, and our employees are being continually updated on the associated behavioural guidelines. 

In addition, on the instructions of the Cantonal Department of Health, masks must be worn throughout the clinic premises. You will receive a surgical face mask when you enter the clinic. Please only wear the surgical face masks provided by us on the clinic premises and refrain from wearing personal masks.

How can I protect myself?

To best protect yourself, please have a look at the current recommendations of the FOPH. 

How can I currently travel to the clinic?

Patients can travel by public transport (Balgrist stop), by car or with the clinic shuttle.

Is Schulthess Training open?

Schulthess Training is open for customers with season tickets. In compliance with the FOPH protection concept, we are offering you the opportunity to conduct your training. Please only come to the training if you feel healthy and free of symptoms. The best way to check your state of health with regard to coronavirus is with the Coronavirus Check of the Federal Office of Public Health (FOPH). This check will also give you information on how to proceed and whether you should be tested for Covid-19.

Masks must now be worn for all Schulthess Training. Everyone spending time in the training rooms is required to wear a mask. This includes those who are training independently or taking part in a group course.

The group courses in Schulthess Training will take place in our new course room. In order to avoid a bottleneck in the new changing rooms, we would like to ask you to come already changed if possible.