News Information on Coronavirus

Dear patients,

Your safety is of the highest priority. All existing precautionary measures in relation to coronavirus will continue to be strictly observed.

Will my scheduled operation/treatment/consultation appointment take place as planned?

On the instructions of the Federal Council and the Department of Health of the Canton of Zurich, hospitals are able to resume all interventions, even non-urgent ones, from 27 April 2020. Your operation/treatment/consultation will therefore take place as planned. Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands, cough and sneeze into a tissue or into your elbow). In addition, on the instructions of the Cantonal Directorate of Health, masks must be worn on the entire hospital premises; you will receive a mask when you enter the hospital.

Before admission to the clinic, a short survey on the state of health is conducted. This may take a few minutes. We therefore ask you to arrive 10 - 15 minutes before your planned appointment.

Please only come to the agreed appointment if you feel healthy and free of symptoms. The best way to check your state of health with regard to coronavirus is with the Coronavirus Check of the Federal Office of Public Health (FOPH). This check will also give you information on how to proceed and whether you should be tested for Covid-19.

Can I make a new consultation appointment?

New consultations can be booked by filling in the online form or by calling the relevant departments directly.

Will my outpatient physiotherapy session in the clinic take place?

Physiotherapy treatments will resume from 27 April.

What should I do if I experience flu-like symptoms before an intervention, or if someone I’ve had contact with experiences such symptoms?

If this is the case, please call your GP or the emergency physician hotline (0800 33 66 55). The result of the consultation will determine whether your intervention can go ahead as planned or if it needs to be postponed. If your intervention needs to be postponed, you or your GP should contact our appointment scheduling team immediately.
Call +41 44 385 75 16 or +41 44 385 75 26 or e-mail patientendisposition@kws.ch. 

The Coronavirus Check of the Federal Office of Public Health (FOPH) will also give you information on how to proceed and whether you should be tested for Covid-19.

Can I visit relatives/friends?

From 30 May 2020, the Health Department of the Canton of Zurich will lift the general ban on visiting hospitals. Our clinic is adjusting its visiting hours as follows:

Monday to Friday: 10 am to 9 pm, Saturday, Sunday and public holidays: 2 pm to 6 pm

In shared rooms, no more than 1 visitor per patient is allowed, in single rooms no more than 2 visitors per patient. The duration of visits must be limited to a maximum of 1 hour. 

Visits to the Intermediate Care (IMC) and the outpatient treatment centre (BZ) are unfortunately not permitted. 

Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands, cough and sneeze into a tissue or into your elbow). In addition, on the instructions of the Cantonal Directorate of Health, masks must be worn on the entire hospital premises; you will receive a mask when you enter the hospital.

What measures are being taken at Schulthess Klinik?

Schulthess Klinik is well prepared to deal with the situation. Our actions are based on the recommendations issued by the Federal Office of Public Health (FOPH). The current recommendations on appropriate behaviour are being displayed in the clinic in a very visible manner, and our employees are being continually updated on the associated behavioural guidelines. 

A general obligation to wear masks is also in force throughout the entire hospital area, as instructed by the Health Department of the Canton of Zurich. All persons entering the clinic will receive a face mask. 

How high is the risk of infection in the clinic?

It is extremely important to us to ensure that all hygiene measures and requirements are complied with and that all further FOPH recommendations will be followed. The danger of infection for both patients and clinic staff is therefore low.

How can I protect myself?

To best protect yourself, please have a look at the current recommendations of the FOPH. 

How can I currently travel to the clinic?

Patients can travel by public transport (Balgrist stop), by car or with the clinic shuttle.

Is Schulthess Training open?

From 11 May, Schulthess Training will be open again for customers with season tickets. In compliance with the FOPH protection concept, we are again offering you the opportunity to conduct your training. Please only come to the training if you feel healthy and free of symptoms. The best way to check your state of health with regard to coronavirus is with the Coronavirus Check of the Federal Office of Public Health (FOPH). This check will also give you information on how to proceed and whether you should be tested for Covid-19.

The group courses in Schulthess Training will take place again from 29 June 2020 – in our new course room. In order to avoid a bottleneck in the new changing rooms, we would like to ask you to come already changed if possible. 

Please refer to the information sheet below for all important information on protective measures and changes compared to our usual operation.