Important information on coronavirus: Please comply with our visiting rules and the obligation to wear a mask throughout the clinic premises. Learn more

News Information on Coronavirus

New rules on visiting and the wearing of masks

Dear patients,

Your safety is our priority. All precautions currently in place with regard to the coronavirus must be strictly observed. Please comply with our visiting rules and the obligation to wear a mask throughout the clinic premises. A face covering must be worn by anyone over the age of six.

Will my scheduled operation/treatment/consultation take place as planned?

Your operation/treatment/consultation will take place as planned. Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands, cough and sneeze into a tissue or into your elbow).

On the instructions of the Cantonal Department of Health, masks must be worn throughout the clinic premises. You will receive a surgical face mask when you enter the clinic. Please only wear the surgical face masks provided by us on the clinic premises and refrain from wearing personal masks.

Please only attend your consultancy appointment or procedure if you appear and feel generally well. The best way to check your health as regards the coronavirus is by completing the Federal Office of Public Health’s Coronavirus check. This check can also provide information on what you should do next, and whether you should take a test for coronavirus.

Advice for patients from abroad

Depending on the country/region, it is compulsory to observe the quarantine obligation for people entering the country.

Can I make a new consultation appointment?

New consultations can be booked by filling in the online form or by calling the relevant departments directly.

Will my outpatient physiotherapy session in the clinic take place?

Physiotherapy sessions will continue to take place.

Do children also need to wear a mask while at the clinic?

Children over the age of six, including bout out- and inpatients, must wear a mask in the clinic.

What should I do if I experience flu-like symptoms before a procedure, or if someone I’ve had contact with experiences such symptoms?

If this is the case, please call your GP or the emergency physician hotline (0800 33 66 55). The result of the consultation will determine whether your intervention can go ahead as planned or if it needs to be postponed. The Federal Office of Public Health’s Coronavirus check will also give you additional information on what to do next, and whether you should take a test for coronavirus.

If your intervention needs to be postponed, you or your family doctor  should contact our appointment scheduling team immediately.
Call +41 44 385 75 16 or  +41 44 385 75 26 or e-mail patientendisposition@kws.ch

Can I visit relatives/friends?

Our visiting hours are as follows:

Monday to Friday: 10 a.m. to 9 p.m., Saturday, Sunday and public holidays: 2 p.m. to 6 p.m.

No more than one visitor per patient is permitted in multi-bed rooms and no more than two visitors per patient in single rooms. The duration of the visits must be limited to a maximum of one hour.

Unfortunately, visitors to Intermediate Care (IMC) and the Outpatient Treatment Centre (BZ) are not permitted.

Please observe the applicable behavioural guidelines during your visit (keep your distance, wash your hands thoroughly, do not shake hands). In addition, the Cantonal Department of Health requires masks to be worn throughout the entire hospital premises. You will receive a mask when you are admitted to hospital.

What measures are being taken at Schulthess Klinik?

Schulthess Klinik is well prepared to deal with the situation. Our actions are based on the recommendations issued by the Federal Office of Public Health (FOPH). The current recommendations on appropriate behavior are being displayed in the clinic in a very visible manner, and our employees are being continually updated on the associated behavioural guidelines. 

On the instructions of the Cantonal Department of Health, masks must be worn throughout the clinic premises. You will receive a surgical face mask when you enter the clinic. Please only wear the surgical face masks provided by us on the clinic premises and refrain from wearing personal masks.

How can I protect myself?

To best protect yourself, please have a look at the current recommendations of the FOPH

How can I currently get to the clinic?

Patients can reach Schulthess Klinik using public transport (Bus/Tram/Train to “Balgrist” station/stop),  by car or on the hospital shuttle.

Are the restaurant and bistro open?

The restaurant and bistro are open. The opening hours are as follows: 

Weekdays

Restaurant: 7 a.m. to 2 p.m.

Bistro: 8 a.m. to 6 p.m.

Weekends

Restaurant: 10 a.m. to 5 p.m.

Bistro: closed

Is Schulthess Training open?

Schulthess Training has opened. Further easing measures came into effect on 26 June, meaning that we can now stop controlling and regulating the number of people in the training room. As we are part of a hospital and therefore require higher levels of protection, we will uphold mandatory mask wearing in the entire building and as such also in the training room. 

Is Albatros Training open?

Albatros Training has opened. Further easing measures came into effect on 26 June, meaning that we can now stop controlling and regulating the number of people in the training room. As we are part of a hospital and therefore require higher levels of protection, we will uphold mandatory mask wearing in the entire building and as such also in the training room. 

Is the Performance Diagnostics department open?

The Performance Diagnostics department at Schulthess Klinik remains open and available to carry out performance tests in line with the currently applicable measures. We conduct all tests in observance of FOPH provisions and in strict accordance with sanitary measures. Should you have any specific questions or wish to make an appointment, please contact us by phone on +41 44 385 75 52 or by e-mail to leistungsdiagnostik@kws.ch

Please only attend your appointment if you feel well and are not showing any signs of illness. The best way to check your health as regards the coronavirus is by completing the Federal Office of Public Health’s Coronavirus check. This check can also provide information on what you should do next, and whether you should take a test for coronavirus.

Thank you for your understanding, and stay safe!